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CASE STUDIES

PAM Transport

Case Description

PAM Transport knows what it means to go the extra mile. One of the longest-rolling overland trucking and transport companies in the U.S., the company has grown over the last 40-plus years through acquisitions and by providing its expanding customer base in the manufacturing, automotive and retail industries with exceptional customer service. Maintaining reliable communications with its fleet across the country and customers in the Canadian provinces of Ontario and Quebec, as well as Mexico, is essential to PAM’s continued success, which is why PAM turned to TeleComp.

Goals
N

Reduce phone bill

N

Switch to fiber circuits from MPLS for greater reliability and improved customer service

N

Partner with a local expert who could provide national quality service with a local presence

Recommended Solution
N

AT&T SIP and SD-WAN

mitel platinum partner
Benefits for PAM Transport
N

Streamline and consolidate billing process to a single bill

N

Established process to easily add a new terminal at fraction of time it used to take

N

Increased circuit size in 1/10th the time it took working with MPLS vendor directly

“Switching to TeleComp Fiber, SIP and SD-WAN was surprisingly easy. We immediately achieved five-figure telecom savings every month.”

Les Bicknell

VP Information Technology, PAM Transport