TeleComp Solutions | Managed IT Services
Simplified IT.
Proactive Support.
Stronger Security.
Your business can’t afford downtime, security risks, or slow response times. That’s why our Managed IT Services are built to monitor, protect, and optimize your systems—so your team stays productive and your operations stay secure. Whether you need full-service IT or co-managed support, we provide flexible solutions with a local touch and 24/7 expert support.
What works best for you?
Fully Managed vs Co-Managed IT Support
With TeleComp, you have options. Choose the right fit for your team, whether you have an internal IT team or no tech staff at all, we adapt to fit your environment.
Fully-Managed IT
We handle everything—network monitoring, endpoint protection, backups, user support, and more. Ideal for businesses without internal IT staff or those looking to offload day-to-day IT management.
Co-Managed IT
We work alongside your internal team, handling the heavy lifting or filling key skill gaps. You stay in control while we add horsepower, monitoring, and advanced support behind the scenes.
→ Not sure which one’s right for you? Let’s talk.
What’s Included in Our IT Services
TeleComp delivers secure, high-performance services which dovetail with your business’ ongoing communications needs.
Need industry compliance or advanced security guidance too? Explore our Cybersecurity & Compliance Solutions
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24/7 Support & Help Desk
When You Need Help, We’re Here—Day or Night.
Our U.S.-based help desk is available 24/7 to resolve technical issues quickly and professionally—so your team isn’t stuck waiting. Whether it’s a routine request or an emergency outage, we ensure fast, knowledgeable support from trained IT professionals.
Key Features:
• Live remote support—anytime, including weekends and holidays
• Direct assistance from certified technicians
• On-site service available when needed
• Transparent ticket tracking and response metrics
Remote Monitoring & Management
Fix Problems Before They Disrupt Your Business.
We continuously monitor your workstations, servers, and systems—catching issues early and applying proactive maintenance to keep everything running smoothly.
Key Features:
• 24/7 monitoring and patch management
• Script automation and alerting
• Microsoft Office 365 & Azure support
• Remote access for troubleshooting and updates
• Monthly reporting for transparency and planning
Endpoint Protection
Protect Every Device, Everywhere.
Cyber threats don’t sleep—and neither does our endpoint protection. We combine real-time monitoring, threat detection, and expert-led response to secure your devices against ransomware, malware, and evolving risks.
Key Features:
• 24/7 expert-led threat monitoring
• Advanced virus protection and root cause analysis
• Data loss prevention and web filtering
• Remote configuration and security policy enforcement
• Remediation support and reporting
Automated Backups & Data Recovery
Prepare for the Worst—Recover in Minutes.
Even the best defenses can be breached. Our backup and recovery solutions keep your data safe with automated daily backups, secure offsite storage, and a tested disaster recovery plan.
Key Features:
• Workstation and server-level backups
• Encrypted cloud storage with flexible retention options
• HIPAA and industry-compliant backup plans
• Self-service portal and real-time monitoring
• Optional Microsoft 365 mailbox backups
Email Security & Multi-Factor Authentication (MFA)
Secure Your Most Common Attack Vector
Email is one of the most targeted systems in any business. Our security tools help prevent phishing, strengthen credentials, and enforce safe access with layered protection.
Key Features:
• Spam and phishing filters
• Password manager and single sign-on (SSO)
• Multi-factor authentication (MFA) enforcement
• Drive encryption and access controls
• Optional security awareness training
Firewall & Network Hardware Management
Secure and Streamline Your Network
Your network is the backbone of your business. We ensure your firewalls, switches, and wireless access points are professionally configured, regularly updated, and protected from evolving threats.
Key Features:
• Enterprise-grade firewall and switch configuration
• VPN setup for remote access and site-to-site traffic
• Wireless SSID and guest access management
• SD-WAN features, intrusion prevention, and zero-day threat response
• Design, deployment, and performance monitoring
Managed IT FAQs
Do you offer on-site support, or is it all remote?
We provide both. Most issues are resolved remotely, but on-site support is available when needed—especially for deployments or hands-on troubleshooting.
Can you work with our existing IT team?
Absolutely. Many of our customers use us in a co-managed capacity. We support your team with advanced tools, 24/7 monitoring, and overflow support.
What industries do you specialize in?
We serve education, government, healthcare, finance, manufacturing, and more. Our solutions adapt to your compliance requirements and business needs.
Is your help desk U.S.-based?
Yes. Our support team is local, professional, and responsive—available 24/7 to resolve issues quickly.
Can we get just part of the service, like backup or email security?
Yes. Our services are modular and scalable. You can start with what you need now and add more later as your business grows.
The TeleComp Process
Enhancing your virtual education environment requires a strategic and collaborative approach to ensure that technology supports students and educators effectively. Our process is transparent, efficient, and tailored to meet the unique needs of your institution, providing seamless connectivity and optimized learning experiences.
Our journey begins with a thorough consultation to understand your business, your communication goals, and existing infrastructure. This phase involves a comprehensive needs assessment, allowing us to identify the features and capabilities that will best serve your organization.
Based on the information gathered during the consultation, our team of experts crafts a customized solution designed to address your specific communication challenges. This includes selecting the right set of features, determining the optimal number of users, and planning for scalability to accommodate future growth.
With the solution blueprint in place, we proceed to implementation your new network. Our experienced technicians work diligently to set up your new SD Wan network with minimal disruption to your business operations. This includes configuring hardware, integrating software, and conducting thorough testing to ensure a smooth transition.
We understand the importance of user adoption for the success of any new system. Our team provides comprehensive training to ensure that your staff is well-versed in using the features of the SD Wan network. This training is tailored to different user roles, empowering your team to leverage the full potential of the new communication platform.
Ready for IT that Acutally Works? Let’s Talk.
