Managed IT Services
Simplified IT. Proactive Support. Stronger Security.
Your business can’t afford downtime, security risks, or slow response times. That’s why our Managed IT Services
are built to monitor, protect, and optimize your systems—so your team stays productive and your operations stay secure.
Whether you need full-service IT or co-managed support, we provide flexible solutions with a local touch and 24/7 expert
support.
FULLY MANAGED VS. CO-MANAGED IT SUPPORT
Choose the Right Fit for Your Team
Whether you have an internal IT team or no tech staff at all, we adapt to fit your environment.
Fully Managed IT
We handle everything—network monitoring, endpoint protection, backups, user support, and more. Ideal for businesses without internal IT staff or those looking to offload day-to-day IT management.
Co-Managed IT
We work alongside your internal team, handling the heavy lifting or filling key skill gaps. You stay in control while we add horsepower, monitoring, and advanced support behind the scenes.
WHAT’S INCLUDED IN OUR IT SERVICES
✔ 24/7 Support & Help Desk
– Instant, around-the-clock IT support when you need it.
✔ Remote Monitoring & Management
– We watch your systems to prevent downtime and issues.
✔ Endpoint Protection
– Secure every device against malware, viruses, and threats.
✔ Automated Backups & Data Recovery
– Scheduled backups and fast recovery keep your data safe.
✔ Email Security & MFA
– Protect inboxes with smart filters and two-factor authentication.
✔ Firewall & Network Hardware Management
– We install and manage your network hardware for security and speed.
Need industry compliance or advanced security guidance too?
IT SERVICES
There are many industries where reliable IT infrastructure is critical to daily operations.
Managed IT services are essential for any business that needs:
24/7 SUPPORT & HELP DESK
REMOTE MONITORING & MANAGEMENT
ENDPOINT PROTECTION
AUTOMATED BACKUPS & DATA RECOVERY
EMAIL SECURITY & MULTI-FACTOR AUTHENTICATION (MFA)
FIREWALL & NETWORK HARDWARE MANAGEMENT
24/7 SUPPORT & HELP DESK
When You Need Help, We’re Here—Day or Night.
Our U.S.-based help desk is available 24/7 to resolve technical issues quickly and professionally—so your team isn’t stuck waiting. Whether it’s a routine request or an emergency outage, we ensure fast, knowledgeable support from trained IT professionals.
Key Features:
- Live remote support—anytime, including weekends and holidays
- Direct assistance from certified technicians
- On-site service available when needed
- Transparent ticket tracking and response metrics
REMOTE MONITORING & MANAGEMENT
Fix Problems Before They Disrupt Your Business.
We continuously monitor your workstations, servers, and systems—catching issues early and applying proactive maintenance to keep everything running smoothly.
Key Features:
- 24/7 monitoring and patch management
- Script automation and alerting
- Microsoft Office 365 & Azure support
- Remote access for troubleshooting and updates
- Monthly reporting for transparency and planning
ENDPOINT PROTECTION
Protect Every Device, Everywhere.
Cyber threats don’t sleep—and neither does our endpoint protection. We combine real-time monitoring, threat detection, and expert-led response to secure your devices against ransomware, malware, and evolving risks.
Key Features:
- 24/7 expert-led threat monitoring
- Advanced virus protection and root cause analysis
- Data loss prevention and web filtering
- Remote configuration and security policy enforcement
- Remediation support and reporting
AUTOMATED BACKUPS & DATA RECOVERY
Prepare for the Worst—Recover in Minutes.
Even the best defenses can be breached. Our backup and recovery solutions keep your data safe with automated daily backups, secure offsite storage, and a tested disaster recovery plan.
Key Features:
- Workstation and server-level backups
- Encrypted cloud storage with flexible retention options
- HIPAA and industry-compliant backup plans
- Self-service portal and real-time monitoring
- Optional Microsoft 365 mailbox backups
EMAIL SECURITY & MULTI-FACTOR AUTHENTICATION (MFA)
Secure Your Most Common Attack Vector.
Email is one of the most targeted systems in any business. Our security tools help prevent phishing, strengthen credentials, and enforce safe access with layered protection.
Key Features:
- Spam and phishing filters
- Password manager and single sign-on (SSO)
- Multi-factor authentication (MFA) enforcement
- Drive encryption and access controls
- Optional security awareness training
FIREWALL & NETWORK HARDWARE MANAGEMENT
Secure and Streamline Your Network.
Your network is the backbone of your business. We ensure your firewalls, switches, and wireless access points are professionally configured, regularly updated, and protected from evolving threats.
Key Features:
- Enterprise-grade firewall and switch configuration
- VPN setup for remote access and site-to-site traffic
- Wireless SSID and guest access management
- SD-WAN features, intrusion prevention, and zero-day threat response
- Design, deployment, and performance monitoring
Managed IT Service FAQs
Do you offer on-site support, or is it all remote?
We provide both. Most issues are resolved remotely, but on-site support is available when needed—especially for deployments or hands-on troubleshooting.
Can you work with our existing IT team?
Absolutely. Many of our customers use us in a co-managed capacity. We support your team with advanced tools, 24/7 monitoring, and overflow support.
What industries do you specialize in?
We serve education, government, healthcare, finance, manufacturing, and more. Our solutions adapt to your compliance requirements and business needs.
Is your help desk U.S.-based?
Yes. Our support team is local, professional, and responsive—available 24/7 to resolve issues quickly.
Can we get just part of the service, like backup or email security?
Yes. Our services are modular and scalable. You can start with what you need now and add more later as your business grows.
Ready For IT That Actually Works?
We handle IT, business phones, and the internet—so you don’t have to. Whether you need full-service support or backup for your internal team, we keep your systems running, secure, and aligned with your business goals.
