HEALTHCARE
In today’s healthcare industry, Unified Communications (UC) and Unified Communications as a Service (UCaaS) are essential for improving communication, collaboration, efficiency, security for physicians, staff, and partners, plus a better customer experience for patients and visitors. Selecting the best unified communications solution can streamline operations, enhance collaboration, and ensure patient care is never compromised.
Benefits of UC in Healthcase
As technology continues to evolve, advanced communication tools and technology solutions are becoming increasingly sophisticated and affordable. This is making them even more valuable to those in the healthcare market.
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- Connect physicians, staff and partners across multiple locations
- Share information quickly and securely
- Automate tasks to save time and resources
- Make healthcare more accessible to patients on demand, and in rural areas
- Improve patient communication, satisfaction, and visitor experience
Popular UC Tools in Healthcare
Mobility Solutions (Wireless Phones, Mobile Smartphones)
Click to Talk / Click to Chat
Text-to-Speech
Voicemail
Instant messaging (IM) & Texting (SMS)
Video conferencing
Call Recording
Call Routing
Integrated Voice Response (IVR)
Paging
Notifications & alerts
How TeleComp Can Help
TeleComp specializes in designing communication and collaboration solutions, as well as a wide range of technology solutions (i.e., computers, tablets, internet, wi-fi, network infrastructure, cybersecurity, etc.) for medical offices, clinics, laboratories, and hospitals. Our team of experts have a deep understanding of the healthcare industry and can help you help you select the deployment approach and technology best suited to meet your needs and budget, now and in the future.
Managed Services
We provide comprehensive IT support to businesses of all sizes. Our services include IT support, security, network and SD-WAN, and backup disaster recovery (BDR).
- IT support: We offer 24/7 support for your IT infrastructure, including hardware, software, and networking.
- Security: We help you protect your IT systems from cyberattacks.
- Network and SD-WAN: We design and manage your network infrastructure, including firewalls, routers, and switches.
- Backup disaster recovery (BDR): We help you protect your data from loss or corruption.
Cybersecurity Compliance
We help organizations of all sizes comply with the latest cybersecurity regulations. Our services include vulnerability assessments, penetration testing, and security awareness training.
- Vulnerability assessments: We scan your IT systems for vulnerabilities that could be exploited by attackers.
- Penetration testing: We simulate a cyberattack on your IT systems to see how well they are protected.
- Security awareness training: We train your employees on how to identify and avoid cybersecurity threats.
- Industry Compliance IT solutions are designed to meet the strict healthcare industry security requirements including HIPPA, and Sarbanes-Oxley Act (SOX).
Fiber Internet & Voice Services
We offer dedicated internet and SIP voice services that can help schools of all sizes improve their connectivity and communication. Our services include 99.99% service level agreement and fully symmetrical bandwidth.
- Dedicated internet: We provide a dedicated internet connection that is not shared with other organizations. This can help you improve your network performance and reliability.
- SIP voice services: We provide SIP voice services that can help you save money on your phone bill.
- 99.99% service level agreement: We guarantee that our internet services will be available 99.99% of the time.
- Fully symmetrical bandwidth: We offer internet bandwidth that is symmetrical, meaning you’ll get the same upload and download speeds. This can help you improve your video conferencing and file sharing performance.
Cloud-Based Phone Systems
We offer enterprise-grade UCaaS solutions that can help businesses of all sizes improve their communication and collaboration. Our services include contact center, call recording, and Microsoft Teams & Webex integration.
- Contact center: We provide a cloud-based contact center solution that can help you improve your customer service.
- Call recording: We record all your phone calls so that you can review them for training or quality assurance purposes.
- MS Teams & Webex integration: We integrate your cloud-based phone system with Microsoft Teams and Cisco Webex so that you can use all your communication tools in one place.
TeleComp: Our Core Values
Core value statements are essential to any company’s success. They are the guiding principles that shape the company’s culture, behavior, and decision-making process. TeleComp’s core values are family, agility, communication, excellence, and passion. These values represent what the company stands for and what it strives to achieve.
Family
Represents the company’s commitment to creating a supportive and inclusive work environment. The company believes that its employees are its most valuable asset, and it treats them like family. TeleComp encourages teamwork, collaboration, and mutual respect among its employees, vendors and customers by showing Grace.
Agility
Represents the company’s ability to adapt quickly to changing market conditions and customer needs. The company is committed to staying ahead of the curve by embracing new technologies, processes, and ideas. TeleComp encourages its employees to be flexible, innovative, and open-minded by making our customers needs a priority.
Communication
Reflects TeleComp’s commitment to transparency and openness. The company believes that effective communication is essential to building trust and fostering collaboration. TeleComp encourages its employees to communicate openly and honestly with each other, with customers, and with other stakeholders by being engaged in every interaction.
Excellence
Represents TeleComp’s commitment to quality and continuous improvement. The company strives to deliver exceptional products and services that meet or exceed customer expectations. TeleComp encourages its employees to aim for excellence in everything they do. Excellence, like Agility requires we focus on our customers needs before our own by Being an Advocate.
Passion
Represents the company’s enthusiasm and energy for what it does. The company believes that passion is contagious and that it inspires others to do their best work. TeleComp encourages its employees to be passionate about their work, their customers, and their colleagues. Positive Passion in serving each other and our customers.
