FOR IMMEDIATE RELEASE

TeleComp Announces Appointment of Scott Reeves as Chief Operations Officer

ROGERS, Ark. — Jan. 12, 2024 — TeleComp today announced the appointment of Scott Reeves to the position of chief operations officer (COO), effective Jan. 10, 2024. With more than two decades of experience in information technology and a proven track record of leadership and innovation, Reeves is set to drive TeleComp’s operational excellence and customer-centric initiatives to new heights.

Reeves has been a key member of the TeleComp family for the past four years, contributing significantly to the company’s growth and success. Before joining TeleComp, Reeves spent three years with Beasley Technology, and his career includes roles at leading telecommunications companies such as Williams Communications Group and Level 3 Communications, now Lumen Technologies. Additionally, Reeves served as telecom director and IT director for a major Houston-based call center, managing more than one million calls per day.

“We are excited to have Scott step into this pivotal role,” said Ray Riddle, president of TeleComp. “His deep understanding of our industry, combined with his dedication to building systems that work for both our customers and our team, makes him the ideal leader to help propel TeleComp into its next chapter of growth and innovation.”

In his previous role as senior solutions architect team lead at TeleComp, Reeves played an instrumental role in shaping the company’s product and service portfolio, ensuring that TeleComp’s offerings remained aligned with the evolving needs of its customers. In addition, he spearheaded the development of the company’s innovative 10-Step Process, an initiative that significantly enhanced the efficiency and effectiveness of TeleComp’s core processes, ultimately improving the quality of service delivered to customers.

As COO, Reeves will oversee several key departments, including customer experience, professional service, project management, quality assurance, unified communication, and the virtual service team.

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